FAQs

I'll be transitioning to selling all future prints through "limited drops." This means my print shop will be open one week out of each month featuring brand new prints each time. You'll only have that one week to shop those prints before they're gone from my site forever!

I have decided to remove all existing prints from my shop to make way for these new prints!

Why is international (outside US) original shipping $110–$130? I ship through UPS or DHL which, while more expensive than USPS International, ships faster and more reliably in my experience.

Why do some print orders take so long?

1. I don't often have the inventory on me.

2. I've implemented batch printing twice a week on Wednesdays and Saturdays. You might have to wait 7-10 business days for that tracking number!

All prints are giclee prints printed on fine art paper and it is specified on the product page what paper is used.

• Prints are packaged in rigid mailers or tubes to ensure a safe arrival.
• Prints are printed on demand and batched weekly. Please allow up to 7-10 business days to receive tracking information.
• All originals are insured and express, if possible.
• Originals are shipped within 2 weeks of the date of purchase unless stated otherwise. If you'd like me to frame it, the original might ship out within 3 weeks.
• You will receive an email from leah@leahboydart.com when your order is shipped, which will contain tracking info.

US Customers

• PRINTS have a flat rate charge of $7 for small print orders and $12 for large print orders under $100
• ORIGINALS currently have a flat rate shipping fee of $45

International Customers

• PRINTS shipping costs are calculated at checkout.
• ORIGINALS have a flat rate charge of $110 for small (12x16 inch) paintings and $130 for medium (16x20 inch) paintings.

*Customers are responsible for payment of any duties and taxes incurred*

• All sales are final.
• If your item is damaged in transit, please email a photo of the damage.
• You are responsible for opening your order with care (i.e. do not use sharp objects to open the package as you will risk damaging your print).
• If you damage your print during the unpacking process, you can reach out to me via email. You must provide a photo of the damage. I will assess whether the damage was caused by my packaging. If I assess it was due to mishandling during unpacking, I can offer you a replacement at a lower cost than what you paid for the print, but I cannot offer you an entirely free replacement.
• I will offer you a replacement if it was damaged, but will not offer you a refund.

For questions or issues with an order, please contact leah@leahboydart.com.

I aim to respond to all queries within 3 days.